Our commitment to you
We acknowledge that proper treatment of personal information is very important and we commit to meeting all legal requirements to ensure we maintain the highest level of client service.
Any personal information which we collect, record or use in any way, whether it is held on paper, on computer or other media will comply with the Data Protection Act 1998 and the General Data Protection Regulation effective from 25th May 2018.
Our Privacy Promise to you is:
- We will keep your data safe and private
- We will not sell your data
- We will always give you ways to manage and review your options at any time.
1. INFORMATION COMMISSIONER’S OFFICE
The companies in the RSMR Group are registered with the Information Commissioner’s Office (ICO) as follows:
Rayner Spencer Mills Research Limited – Registration reference Z8963509
RSMR Portfolio Services Limited – registration reference ZA258597
2. WHY WE KEEP YOUR INFORMATION
In general when you visit our websites and access information you remain anonymous. However, when you engage in certain activities on the sites, such as requesting information or downloading data, RSMR may ask you to provide certain information about yourself such as your name, mailing address, email address etc
We collect this information in order to record and support your participation in the activities you select. We will also use this information to keep you informed of our continuing services and other products and services that may be developed by us.
We keep information while you are our client or after you have left us, but only as long as we need it for purposes described above. How long we keep it depends very much on the type of information and purpose.
3. YOUR RIGHTS
You have a number of legal rights in relation to the information that we hold about you, including:
- The right to request details of the information we have about you.
- The right to withdraw your consent to the use of your information where we are relying on that consent (for example, you can opt out of receiving marketing messages from us). Please note that we may still be entitled to process your information if we have another legitimate reason (other than consent) for doing so.
- The right to ask that we update your information if it is inaccurate or incomplete.
- The right to ask us to erase your information in certain circumstances.
- The right to request that we restrict the processing of your information.
- The right to make a complaint with the ICO – www.ico.org.uk – if you think that any of your rights have been infringed by us.
If you do not wish us to send you any other information, or wish to remove your personal data from our marketing records or modify the data, please email us at firstname.lastname@example.org.
4. DISCLAIMER NOTICE
No section or content of our websites may be deemed as advice. The purpose of the sites is to provide generic information and access to our services.
The information provided by RSMR does not constitute advice and is not a substitute for independent professional advice which should be sought before transacting any business.
The data and information on all RSMR sites and in all our documentation is prepared with reasonable skill and care, but RSMR does not warrant that data collected by, verified by, or supplied by any third party is wholly accurate or complete. We will not be liable for any actions taken on the basis of the content or for any errors or delays in the content supplied.
This site has security measures in place to prevent the loss, misuse and alteration of the information under our control.
6. THIRD PARTY WEBSITES
RSMR cannot control the contents of any third party website and as such will accept no responsibility for the content, layout or functionality of any other website.
RSMR may change, modify or withdraw this site and its contents without notice. Where changes are made to important information your continued usage of the site will signify your acceptance of any revisions.
The information gathered about you on this site is gained in a statistical manner for our use only.
Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be shared at any time via cookies.
Close to the above, data gathering can be about general online use through a cookie file. When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found. These cookies are designed to help us correct and improve our site’s services or products for you.
You may elect to decline all cookies via your computer. Every computer has the ability to decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies.
9. REGISTERED DETAILS
Rayner Spencer Mills Research Limited.
RSMR Portfolio Services Limited.
Number 20, Ryefield Business Park, Belton Road, Silsden, West Yorkshire BD20 0EE
RSMR Portfolio Services Limited is authorised and regulated by the Financial Conduct Authority under number 788854.
Telephone No: 01535 656555
© RSMR 2018. RSMR is a registered Trademark.
Version 6 - May 2018.